Terms and Conditions

Welcome to Tail Waggers! These Terms and Conditions outline the rules and regulations for the use of our services, including grooming, pet valet, pet funeral, pet store, and veterinary care. By accessing or using our website and services, you agree to comply with and be bound by these terms.

1. Acceptance of Terms
By using our services, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree with any part of these terms, please refrain from using our services.
2. Services Offered
We provide a comprehensive range of pet care services, including but not limited to:
· Grooming Services: Professional grooming for dogs and cats.
· Pet Valet Services: Convenient pick-up and drop-off services for your pets.
· Pet Funeral Services: Dignified and compassionate end-of-life care.
· Pet Store: Retail of pet supplies and products.
· Veterinary Care Services: Medical consultations and treatments.
3. Appointment and Payment
· All services must be booked in advance through our website or by contacting our facility.
· Payment is required at the time of service, and accepted methods include cash, credit/debit cards, and digital payment options.
· Prices for services may vary and are subject to change without prior notice.
4. Pet Health and Behaviour
· It is your responsibility to inform us of any medical conditions, allergies, or behavioural issues your pet may have.
· We reserve the right to refuse service to any pet that poses a risk to our staff or other pets.
5. Liability
· While we take every precaution to ensure the safety and well-being of your pet, we cannot be held liable for any injuries, accidents, or health issues that may occur during or after the service.
· You agree to indemnify and hold Tail Waggers harmless from any claims, damages, or liabilities arising from your pet’s behaviour or condition.
6. Pet Valet Services
· The pet valet service is offered within designated areas. Charges will apply for pick-up and drop-off services.
· You must be available to receive your pet at the scheduled time; failure to do so may result in additional charges.
7. Pet Funeral Services
· Our pet funeral services are provided with compassion and respect. We encourage you to discuss your wishes with us in advance.
· Any special requests for funeral services must be communicated clearly.
8. Pet Store Purchases
· All products purchased through our pet store are subject to our return policy. Please retain your receipt for any returns or exchanges.
· We do not guarantee the availability of specific products.
9. Changes to Terms
We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on our website, and your continued use of our services will constitute your acceptance of the revised terms.
10. Governing Law
These Terms and Conditions are governed by the laws of India. Any disputes arising from these terms will be subject to the jurisdiction of the courts in Telangana.
11. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at: info@thetailwaggers.in